Help Tips
Welcome to idaraStore.com : Online Islamic Store ! Below are some Help tips for navigating & placing orders at idaraStore.
How to Browse the islamicstore:
To browse and buy at our online islamic store, please click the links provided in the "Shop by Category" box at the Top-left. You can select the categories and sub-categories to go to the Items you are interested in.
Customer Registration
This features allows you to register yourself as a customer at our online islamic store. The advantage of registration with us allows you as a customer to a wide range of benefits. You can "watch" an item till it comes live or is back in stock, you can check-out quickly without entering your shipping details and even get newsletters ! The data is never revealed to anyone (read privacy policy). Registration also provides you as the customer to records of transactions that you have made (order history) as well as making your future purchases quicker on checking out. No payment information such as your credit card number etc. is stored on our servers.
How to Register?
To register yourself, please click on the :Register: Link, just below the :Search Box: on the top right of the website, a registration form will open. Please complete the form by fill all your information such as your name, address, phone etc. Choose a valid email (your email will be your user name for future logins, all order confirmation will be sent to this email) & select a password and type it twice. The address should be your billing address and should match your credit card address. The shopping cart will allows you to select shipping address if it is different than your billing address. For security reasons there is an image with unique number, please fill it in the box just below the image. Click :Submit & Continue: the registration process is complete and your are sent with a confirmation e-mail.
Note: Please check the box at the bottom left to receive our promotional emails & discount offers.
Your Account
After Registering, you can login to your account and manage the following things.
Personal Info: Manage Update your Personal details, like address, phone etc.
Order History : You can view your complete Order History with the status of each order.
Change Password: If you wish you can change password.
Newsletter: You can subscribe/unsubscribe to our mailing list and select HTML or Plain Text Email. If unsubscribed you will NOT received discount offers.
HelpDesk: To contact Sales, Support and Service Questions or issues.
idaraStore.com sends out promotional emails from time to time to its customers. If you would like to receive these promotional emails, please subscribe to our email list. If you currently receive emails from idaraStore.com and would like to unsubscribe from the email list please Contact Us
Pricing
The default prices of the items are in Indian Rupees. However, we offers you to choose any of the four currencies, i.e. US$, € Euro, £Pound for getting the aprox value of the product. The payment currency at checkout will be US$ Only. For most of the Items the prices listed are latest. However, price of some of the Items may be changed without notice.
Select Your Currency
We have Multi-Currency at our store i.e. Indian Rupees, US$, € Euro, and £Pound. You can select your currency from the dropdown provided below the shopping basket box. The default currency is Indian Rupees, you may opt for any other currency just to see the approx. converted prices of the product(s). Customers from India are requested to please shop with the default currency i.e Indian Rupees. If you are from any other country you can choose any currency (better to use US$), but at the time of checkout you will be transferred with US$ as the default payment currency. If you have selected other currency at checkout i.e. € Euro or £Pound then you will get the automated email from our online store with the chosen currency but as you will be paying in US$ at paypal, you might see some currency difference in your credit card statement then what you will receive in the "order summary" email from our store. This is because of the currency conversion involved.
Search The Books
If you need to search a required Book. Please use search box provided on the Top right of every page. You may search by author, book title or any other keyword. For example if you are searching for the Author Harun Yahya or Saniyasnain Khan, simply type it in the search box and press "GO" the search result page will display all books by required author. Similarly you can search by Book Title, If you want to search "Stories of the Prophets" type "Stories and Prophets" OR if you want to search the book "A Gift for Muslim Couple" try with "gift and for and muslim and couple" just put "and" after each word, all related books will be displayed.
What is RSS
Rather than visiting websites for new updates and articles, RSS will automatically alert you to new updates. For example, you can subscribe to RSS feeds for the latest news headlines on news websites, RSS feeds for new entries on your favourite websites, and so on. Our RSS feeds
will automatically alert you to new products just added to our online islamic store.
Add to Basket (Cart)
Once the books are searched and you need to add them to your shopping basket by clicking on the "Add to Basket" button. This button is displayed on the bottom of the product description.
Wish List
While browsing through our website, if you found any Interesting Item but not sure if you really want to buy it, just Add to Wishlist, they will be save to wish list and you can add them later to your basket by clicking on the "Add to Basket" button. You can also email your wish List to your friends or yourself to buy them later !
Out of Stock Items
Books are one of the fastest selling items on the Internet. Therefore, some of the Books may become out of stock/unavailable, at the Product description page you will see a link "Notify when in Stock" when the product is out of stock. If you are interested in any of the out of stock Item, please click on the this link, our system will take your request and an email will be sent to you when this Book is available again in our stock !
If the Book you want is not available at our Website, please let us know the name of the Book, Author and publisher, we will try to arrange for you.
Shopping Basket
The right column of the web page displays the number of books in your shopping cart. Once you have selected the products you want to buy, please click on the "View Basket" link. This will lead you to another page, where you can see the added product, you can add & edit the quantity of the products and finally complete your order. You are also guided how to make payment using your credit card (visa and master cards) or through your paypal.com account.
Checkout
Once you have completed your order follow the steps carefully as mentioned below
View Basket > Check shipping billing address > Proceed to checkout > Completed
Payment: This is important to select appropriate payment Gateway, according to your home country. Paypal (for International customers) and ccAvenue (for Indian Customers Only). Please see our payment options for details. What is Paypal ? Watch Signup for a FREE account HERE !
Comments: You can add the comment to your order at "Payment Page"
If your question is not answered here or if you face any problem in accessing our website.
In case you experience any problem in accessing our website or for any Sales, Support and Service Questions or issues. you can contact us using our HelpDesk system, which helps you to keep track of enquiries and will enable us to provide you with a quicker response. Please login and use the HelpDesk to open a new support ticket, link to our HelpDesk is also provided at the bottom of this website or at the top right if you are logged in.
Product Descriptions & Product Images
idaraStore.com attempts to be as accurate as possible. However, idaraStore.com does not warrant that product descriptions or other content of this site is 100% accurate, complete, reliable, current, or error-free. If a product offered by idaraStore.com itself is not as described, or its image does not match exactly, your sole remedy is to return it in unused condition. (shipping charges to be borne by customer, at management discretion).